Senior Manager – IT Advisory, Program Management – Financial Services Sector

As IT Advisory Senior Manager - Program Management, you||ll display a very high level of competency in business development and/or technical knowledge, as well as a good understanding of internal operations. You||ll also have strong client delivery and engagement management experience. As a trusted advisor, you||ll identify and develop client and market growth opportunities and use your key subject matter knowledge to develop thought leadership for clients. Drawing on your knowledge and experience, you||ll facilitate resolution of conflicts and politically sensitive issues internally and with client teams. As a valued leader, you||ll create and direct high-performing teams across Ernst & Young improve the learning opportunities for others and create and deliver cross-practice team learning events. As a role model for quality & risk management, you||ll confirm that all client work is delivered to a high standard of quality in accordance with Ernst & Young||s Q&RM guidelines. Client responsibilities • Lead Program Management engagements • Plan, prepare and review deliverables in various forms including written reports, presentations and discussions with clients, Ernst & Young teams and other parties • Communicate significant issues, fees, and estimates-to-complete to clients • Leverage client relationships to drive new business opportunities • Understand Ernst & Young||s full service offerings and actively identify opportunities to better serve clients • Build strong internal relationships within Ernst & Young Advisory Services and with other services across the organization • Develop your personal profile in the marketplace • Develop awareness of Ernst & Young offerings in the marketplace • Build strong, long-term relationships with key client sponsors • Manage risk of delivery on client engagements • Manage all financial aspects of client engagements • Act as an ambassador for Ernst & Young in the market and with clients People responsibilities • Develop people through effectively supervising, coaching, and mentoring all levels of staff • Conduct performance reviews and contribute to performance feedback for all levels of staff • Drive people-related initiatives including recruiting, retaining and training Program Management professionals • Maintain an educational program to continually develop personal skills of all levels of staff • Understand and follow workplace policies and procedures and communicate these to all levels of staff • Act as a leader of the business and as a role model for staff Technical skills requirements You will have extensive knowledge and in the following areas: • Portfolio and program management within IT Advisory-Banking and Financial Services sector o Portfolio prioritization, management function, structure and processes o Program risk and control monitoring o Program office design o Program governance o Program delivery, support and advice • Project management within IT Advisory-Banking and Financial Services sector o Project management knowledge areas within the areas of: o Banking Systems (T24, Flexcube) o Quality Assurance o System Selection o Project governance, delivery, support and advice o Project risk and control monitoring • Overall IT Strategy development You||ll have knowledge and experience in one or more of Ernst & Young||s priority industry sectors: • Financial Services and Banking • Additional requirements • A proven track record in successfully leading the delivery of international multi-year IT advisory programs within the Banking and Financial Service sector • Must have proven experience in direct responsibility for leading the delivery of a minimum count of two major international IT Advisory projects full cycle projects within financial services sector (from planning to successful conclusion) in the past six to eight years • Experience of working with large, international Financial Services and Banking organisations • Demonstrated ability to work with different stakeholders and ability to effectively manage the different agendas of these stakeholders • Previous experience of working for one of the large consultancy firms -inclusive/preferably with business and system integrators i.e. on the service provider side (not client side) • Extensive experience managing large IT Transformation projects • Strong academic record including a degree • Prince2, PMI, PMP or MSP training and certification would be an advantage • Arabic language skills required (verbal and written) Who we are Information technology is one of the key enablers for modern organizations. As one of our information technology risk and assurance professionals, you||ll work with clients to improve the competitive advantage of their IT operations by enhancing efficiency and effectiveness. You||ll help them create and implement processes to identify risks associated with running their systems and find ways to manage those risks. You can expect to work on some of the biggest external and internal audit engagements in the world and we||ll give you the opportunities and support you need to succeed professionally and personally.