Senior Manager – Performance Improvement , People & Organization

As Performance Improvement Senior Manager - People & Organization, you||ll build valued relationships with external clients and internal peers and develop a portfolio of business by focusing on high impact opportunities. You||ll lead presentations and proposals for moderately complex projects - or for elements of highly complex projects - and provide subject matter insight to bids and proposals. Drawing on your skills and experience, you||ll create innovative commercial insights for clients, adapt methods and practices to fit operational team and cultural needs, and contribute to thought leadership. In addition, you||ll package overall project findings into clear, concise, high-quality work products. Acting as a subject matter resource on one or more services, you||ll leverage knowledge and experience to shape Ernst & Young||s services to meet client problems. By driving improvements in business processes, you||ll serve as a role model for quality & risk management and confirm that project teams understand and comply with Ernst & Young||s Q&RM guidelines. As a respected senior professional, you||ll communicate effectively with Ernst & Young engagement partners and managers and work to build, manage and motivate high-performing teams. You||ll also help key staff to build sustainable competencies. Client responsibilities

• Participate in and, as required, lead People & Organization engagements
• Manage financial aspects of client engagements and communicate significant issues, fees, and estimates-to-complete to partners and clients
• Help partners and directors generate new business opportunities and build client networks and relationships
• Understand all Ernst & Young service offerings and actively identify opportunities to better serve clients
• Build strong internal relationships within Ernst & Young Advisory Services and with other services across the organization

People responsibilities

• Develop people through effectively supervising, coaching, and mentoring all levels of staff
• Conduct performance reviews and contribute to performance feedback for all levels of staff
• Contribute to people-related initiatives including recruiting, retaining and training People & Organization professionals
• Maintain an educational program to continually develop personal skills of all levels of staff
• Understand and follow workplace policies and procedures and communicate these to all levels of staff

Technical skills requirements

• Demonstrate mastery of key concepts and principles related to organization design, manpower planning and optimization, performance management systems, rewards and recognition frameworks, people capability assessment and development and change management. Show an ability to apply these consistently in engagement settings

You||ll have knowledge and experience of a number of the following areas: - Organization design

• Analyzing strategic intent of the organization
• Mapping role accountabilities
• Developing organizational structural options
• Job design
• Job evaluation
• Manpower planning

- Performance and rewards

• Performance management system and measures design
• Balanced scorecard design and implementation
• Compensation strategy and structure design
• Long-term and short-term incentive scheme design including ESOPs and variable pay

- Leadership capability development

• Competency modeling
• Multi-stakeholder feedback
• Assessment and development centers
• Individual development planning and monitoring
• Succession planning
• Coaching and mentoring

- Change management

• Change management strategy
• Change readiness assessment
• Communication plan

Experience in leading engagements/ projects in the following areas will be valued: - Human resource strategy

• Visioning
• HR scorecard
• HR outsourcing
• HR service delivery

- Human resource transformation

• HR diagnostic and audit
• HR policies and processes design
• Driving employee engagement

- HR transaction advice

• HR pre-merger due diligence
• HR post-merger integration

You||ll have knowledge and experience in one or more of Ernst & Young||s priority industry sectors:

• Government & Public Sector
• Utilities
• Consumer Products
• Industrial Products
• Technology
• Communications & Entertainment
• Healthcare

Additional requirements

• Demonstrated track record with a blue chip consulting organization
• Demonstrated experience in business development
• Strong academic record including a degree
• Recognized contribution to thought leadership through journals/ media/ professional bodies, etc.
• Professional qualification in Human Resources or equivalent
• Proficiency in Arabic language skills required